FAQ

Browse our collection, select your desired flowers, choose delivery options, and complete your purchase through our secure checkout process. You can customize arrangements and add special messages for your recipient.

What is your return and refund policy?
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We offer a satisfaction guarantee on all fresh flowers. If you're not completely happy with your order, contact us within 24 hours of delivery. For perishable items, we offer replacements or store credit rather than monetary refunds.

Keep flowers in cool water, trim stems at an angle every 2-3 days, remove wilted blooms, and place away from direct sunlight and heat sources. Change water regularly and add flower food for best results.

Yes, we offer same-day delivery for orders placed before 2 PM in most areas. Delivery fees apply and availability may vary during peak seasons like Valentine's Day and Mother's Day.

Absolutely. We use SSL encryption and secure payment gateways to protect your information. We never store credit card details on our servers and comply with all data protection regulations.

Check that the code is entered correctly, hasn't expired, and meets minimum order requirements. Some codes are for specific products only. Contact our customer service if you continue having issues.

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, and Google Pay. All transactions are processed securely through encrypted channels.

Still need help? Reach out to support 24/7:

+1 (555) 123-4567

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Premium Joyful
1 x $65.00
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The White Rose
1 x $85.00